Refund Policy

When a refund is possible

We issue a refund if the delivery of the product is impossible due to technical reasons or reasons on the supplier's side.

Refunds are available within 24 hours from the moment the order is placed.

How to request a refund

To request a refund, contact customer support within 24 hours of purchase. Provide your order number and describe the issue - we will review your request and get back to you.

Refund Methods

Refunds are issued:
• To the bank card used for payment;
• To the account balance on the GalaxyLink website - at your choice.

Refunds can be either full or partial - depending on the situation.

Each case is considered individually. We always try to resolve the issue in favor of the buyer.

When a refund is not possible

No refund will be issued if the item has been successfully delivered and credited to the buyer's account.